Legal // Customer Data
Privacy Policy
Last updated: September 18, 2026
Information We Collect
Zayr Apparel collects information you provide during browsing, checkout, order support, newsletter signup, or customer communication. This includes your name, email address, phone number, precise delivery address in Pakistan, order items, Cash on Delivery (COD) verification details, and messages sent to us via WhatsApp or email.
How We Use Information
We use customer information strictly to process orders, verify COD purchases via automated WhatsApp notifications or phone calls, dispatch deliveries, provide support, prevent fraud, and improve the overall store experience.
Payments And Advertising
While our primary operational model is Cash on Delivery (COD), if Zayr Apparel enables online payment gateways (such as Safepay, Stripe, or bank transfers), payment details are handled directly by the relevant banking provider under their own banking-grade security. We do not store credit card data on our servers. If we run Meta Ads or Google Ads, those platforms may process limited event data to measure campaign relevance.
Sharing And Security
We will never sell your personal information. We only share necessary order details—such as your name, phone number, and address—with our trusted nationwide courier partners (e.g., TCS, Trax, CallCourier) to ensure your garments reach your doorstep safely. We utilize robust technical safeguards within our database architecture to protect customer data.
Your Choices
You may contact us to request access, correction, or deletion of your personal information. Order confirmation and shipping updates are mandatory for service, but marketing messages are entirely optional. You can opt out of promotional communications at any time.
Contact
For privacy requests, order inquiries, or brand support, contact Zayr Apparel at:
Email: zayrapparel@gmail.com
Instagram: @zayr.store